Isenberg Faucets By Flusso - Dallas, Texas

Isenberg Faucets by Flusso est une entreprise spécialisée dans la vente de produits de salle de bains et de matériel de plomberie, située à l'adresse suivante : 11927 Mustang Rd Suite 100, Dallas, TX 75234. Leur numéro de téléphone est le 9729729198 et leur site web est isenbergfaucets.com.

Cette entreprise se distingue par son service de livraison, y offre même la livraison le jour même, ce qui est très pratique pour les clients qui ont besoin de recevoir leurs produits rapidement. De plus, l'entreprise est accessible en fauteuil roulant, ce qui est un atout pour les personnes à mobilité réduite. Ils offrent également un service de montage pour aider les clients à installer leurs produits.

Isenberg Faucets by Flusso accepte les cartes de crédit, les cartes de paiement, les chèques et les paiements mobiles NFC, ce qui offre de nombreuses options de paiement aux clients. Ils ont également une garantie de service, ce qui montre leur engagement envers la satisfaction de la clientèle.

En ce qui concerne les avis, cette entreprise a 88 avis sur Google My Business, avec une note moyenne de 4.9/5, ce qui est très positif et montre la qualité de leur service.

Avis de Isenberg Faucets By Flusso

Mark

5/5

This review is a bit preliminary as must of the purchased products have not been delivered or installed yet so I’ll save a follow up review once that occurs. With that said the product selection process was handled entirely with Isenberg rep Jeanine Madden. I can’t say enough good things about her. Professional, patient, responsive, capable, and very nice. I’m pretty excited about the Isenberg products and Jeanine has most to do with that. She’s terrific.

Lori Moskowitz

4/5

The Customer Service was good. When I told them about my problems, they were not very quick to offer a replacement part. However, they did offer an idea to clean the square showerhead. It did work and I am thankful for that. They obviously knew what they were talking about, however, I would’ve liked to have seen a more customer replacement if there was an issue as well as their advice on how to solve the problem first.

Bath City Design Inc

5/5

We are incredibly blessed at Bath City Design Inc. in Toronto, Canada, to be working with Isenberg. They carry the best designs and top notch products. Staff is wonderful to work with as they are always ready to assist when in need. Grateful ?

Simone Culver

5/5

CUSTOMER SERVICE IS FANTASTIC! I purchased a tub filler for a new home that I am building back in November. Everything looked fine at first glance upon receiving it, however, when we went to install the filler 3 months later, we noticed there was an abnormal curvature to the spout. The water would have been directed to shoot backwards missing the tub. I reached out to Isenberg customer support team for resolutions with little hope anything could be done at this point. Far exceeding my expectations, Isenberg replied to my email within a few hours requesting a photo and then stating they would send a replacement part for my filler. Within two days, they had shipped out a replacement part along with a UPS tracking number. The new part was replaced easily and is much better. Thank you for the great support experience. I will be using Isenberg for my other projects!

Charles Vance-Broussard

5/5

I outfitted a clients new bathroom with Isenberg Faucets and the look was amazing. I had a few issues with installation, and a trim piece not fitting. Their CS, Rene, did a FT with me to go over the installation, and we figured out we needed a new trim piece. Mind you, this is a year after purchase. They shipped the right parts out to me and we are hoping it does the trick. Regardless, their customer service is top notch. Glad to work with this team and company.

sfarsh

1/5

Horrible customer service. We ordered a fixture which had missing parts. When we contacted their customer service, they issued us a return label to ship it back to them so they can issue our refund. Once they received the fixture, they started ghosting us. No one would answer our emails or our phone calls. Dishonest people.

John Johnson

5/5

I purchased the Isenberg K1290SS model for my kitchen sink approximately 6 months ago. We love the faucet as it is very versatile. However, we began to have issues with the valve in the sprayer head. The sprayer head valve was sticking and not responding properly. I placed a call to the customer service department and then texted them a short video of my malfunction issue. They immediately sent me a brand new replacement sprayer which also looks like it has been slightly redesigned to prevent a recurrence of the same issue. We couldn’t be happier with the faucet and the customer service department. I wish all companies took care of their customers like Isenberg. Count me as very, very happy!

Bryan Soto

5/5

Isenberg Faucets make great products and have even better customer service. I received a faulty hose on an order, and Isenberg did not hesitate to replace it free of charge. Very grateful. Highly recommended!!!