Westside Kitchen and Bath

I am here in there showroom looking for a faucet & not a single person approached me or offered assistance. I am needing a faucet to redesign a friends kitchen but as I am approaching anyone they get on the phone and seem to be “busy”. Haha what a joke, lost my business. -1/5 would not recommend (Update: I purchased my faucet from a showroom down the street called bentwood, I would suggest going there rather then this horrendous place)

This business is fantastic! Great showroom, amazing product selection and professional staff! Would recommend them for all plumbing, fixture and door hardware needs!

Jana was awesome .She cares about her customers and that’s the most important thing.

Alan did a phenomenal job helping us with the plumbing and cabinet hardware for our new house. His knowledge and preparation saved us a ton of time and money and is making the finishout of our house awesome!

I have been working with Westside Kitchen and bath for well over 10 years on various projects. They are wonderfully adept at coming up with great ideas for any new build or re-model. They tailor selections to style and budget. Service after the sale is also quite good as to parts and other tweaking that is sometimes necessary. Kyle Graham is my contact there, and he is great! I also know Scott and some of the other representatives and they are all just superb. Alan Fishman is very passionate about his business, and very much involved. Always good to see ownership on site and hustling! I couldn't be happier with the entire firm, their first rate products, and their expertise!

BUYER BEWARE: If you expect a company to stand by their word and/or products... RUN. We performed a multi-million dollar remodel on our home spending a significant amount of money with Westside. After almost 2 years of trying to get faulty hardware replaced with employees of Westside, our builder finally was able to get Alan Fishman (Owner) to visit our home to inspect our issues. He readily agreed that 4 of our door handles were faulty and attempted to place blame on the fifth to the steel door install, (door has not been operable for 1.5 years) claimed handle broke due to a stiff steel door (I do not agree), however, he still agreed to replace all 5 and would be in-touch when they were available as supply chains are still strained.. After a few months our builder reached out regarding status and he replied with some texts that contained lies, unprofessionalism, arrogance, and were downright rude. Mr. Fishman claimed he "texted" me and I didn't respond - so he sent them back? Actual text: Hey Ryan (builder) I reached out twice with no response So all was sent back I can reorder but Instead of no charge favors Westside has cost And I’ll see what that was Approx 5-600.00 Let me know when or if I should reorder Alan Our records show 0 texts. Replacing faulty merchandise after 1.5 years+ of attempts is not a "favor". QUESTIONS? So he orders replacement parts... claims he sends 2 texts... then sends them back? He could have called us? He could have called/texted the builder? He could have left a voicemail? He just sent them back!? He wants to now charge full price? Mr. Fishman knows he didn't text, call, or attempt to notify - he knows this because I believe he never ordered or intended to make anything right. After reviewing some other online reviews (see Yelp) on Westside and Mr. Fishman - this is just who he is. BUYER BEWARE... if all goes well you're probably ok? If you need a company to stand by their overpriced merchandise... you're on your own. Mr. Fishman will pretend to address an issue, make the problem your fault, then chastise you to save a buck. I'll end this review with a simple line from Mr. Fishman's text to me and our builder: "I expected way more from a great business man like you.." So did we Alan Fishman... so did we.

We are doing a big renovation project and went in feeing some decision fatigue and frustration, then we met Melissa! She was incredibly helpful, knowledgeable, and so competent that we left feeling excited about the project again. What a gift! Their prices are competitive and the showroom is excellent, but Melissa’s help made this stop priceless!

Several years ago Alan at Westside pulled me out of a big problem I had with another plumbing company. He jumped thru hoops, got me exactly what I had ordered and delivered really fast. Very grateful and have worked with Westside ever since. Highly recommend. Thanks Alan.