The Bathroom Boutique - Miami, Florida

Mary

I love this store because the people who works there are amazing… They do their best to make customers feel satisfied, but also for solving the needs that customers have..
specially MJ!!
An amazing and kind person..
I highly recommend this place..

Laura Johnson

I needed help with a faucet install. I have a deep counter and needed an extender. The online chat (not a bot!) Instructed me to contact Luis M. In Miami store. Im located in upstare NY. Luis was so incredibly helpful! He replied quickly, understood my issue, had the needed adapter, sent me videos he made on the spot and put together and emailed me an order slip. After payment processed, my order was shipped- the best customer service in a very very long time! Thank you!

Maria Vargas

I loved this store. I went in to look, but was under the impression that I wasn't going to find anything because I wasn't remodeling my bathrooms now, but to my surprise they have accessories to decorate your bathroom, vases and other accessories for the living room, dinnerware, a beautiful section with cool gadgets for the kitchen, accessories that are perfect to give as gifts. The owner attends the store personally and the staff was very friendly. They have a big parking lot in the back, which is a great plus!!! Although they have very high end pieces, the prices are very reasonable. Definitely recommend it.

Jaime S

Overall very much let down. I did a complete gut renovation on a condo last year and my contractor used bathroom boutique for all the kitchen and bathroom needs. While many of the items look beautiful the quality seems to be lacking for what you pay. I have attached pictures of two sinks that haven't even been installed/used for a year. I told my contractor immediately about the bathroom sink and the material had spots on it. Even after cleaning they are still showing and it's almost like small pebbles in the material. After 3 months of using the kitchen sink it started to discolor. My contractor contacted the owner and they didn't even have the decency to come and view the sinks. The comment was someone must have used a chemical in the sink to cause this which is absolutely not true. I also experienced purchasing additional accessories I have before and once I get home and give to the contractor, they gave me the wrong item when all they had to do was match what I purchased before.

After spending many of thousands of dollars for 3 bathrooms, showers and a kitchen you would have thought the least they could do would be to come onsite and few the defects, but they refused. While I get sometimes materials have defects and that's OK, but the fact the owner refused to come onsite or send someone and made a wrong assumption is why I would never recommend them or not use them again.

Bibi Nucci

Great showroom, selection & helpful staff. Very fair prices.
I had never entered before because I always thought it would be a luxury store with high prices. I am happy I finally went in, they have an excellent collection of items with price ranges for all. Very friendly staff.

stefanie charry

I love THe bathroom boutique, It has a creative showroom, the salesmen and saleswoman who work there are very professional MC and LM They are friendly, always try to resolve customer problems as quickly as possible.
The owner JC is always available helping to solve difficult problems.

The customer service person MJ there is friendly, always providing required information to customers.

The products there are of good quality, they comply with the warranty service I recommend The Bathroom Boutique as an average customer, also for architects, designers and all projects I recommend working with The Bathroom Boutique products.

Brandon Arnet

Complete incompetence after the initial purchase. All items were supposed to be in stock. It has now been almost four weeks and still missing items. They keep sending partial deliveries and everyone is clueless on their end. Shop elsewhere.

Colors of Design Group

We love to work with The bathroom Boutique. They always have everything we need for our client's bathrooms accessories and more. Jose is one of the best rep he is knowledgeable and always ready to help. We totally recommend the Bathroom Boutique as a source for bathroom design.