COS - New York, New York

Adresse: 129 Spring St, New York, NY 10012.
Téléphone: 8558421818.
Site web: cos.com.
Spécialités: Magasin de vêtements, Magasin de vêtements pour hommes, Magasin de vêtements pour femmes.
Autres données d'intérêt: Services sur place, Livraison, Livraison le jour même, Entrée accessible en fauteuil roulant, Parking accessible en fauteuil roulant, Vêtements pour femmes, Vêtements pour hommes, Wi-Fi, Wi-Fi, Possibilité de faire des courses rapides, Cartes de crédit, Cartes de paiement.
Avis : Cette entreprise a 274 avis sur Google My Business.
Avis moyen: 4.2/5.

Emplacement de COS

8558421818

Le magasin COS est un lieu incontournable pour les amateurs de mode à New York, situé à 129 Spring St, New York, NY 10012.

Spécialisé dans la vente de vêtements pour hommes et femmes, COS propose une large gamme de produits de qualité, alliant style, élégance et originalité. Le magasin dispose de nombreux services sur place, tels que la livraison, la livraison le jour même, un accès en fauteuil roulant, un parking accessible en fauteuil roulant et une connexion Wi-Fi.

Les clients peuvent y trouver une large sélection de vêtements pour femmes et pour hommes, ainsi que la possibilité de faire des courses rapides et de payer par carte de crédit ou de paiement.

Le magasin a reçu un total de 274 avis sur Google My Business, avec une note moyenne de 4.2/5. Ces avis témoignent de la qualité des produits et des services proposés par le magasin.

Avis de COS

C Neon

4/5

A nice everyday wear for men and women. It has a good variety of fashion forward selection of clothes. It offers good color palate and design alternatives.

Hasan Khedry

1/5

I often wouldn't waste my time writing a negative review but there’s a first time for everything.

I went in this evening to exchange a belt for another size. Customer service here is horrible. The gentleman helping was so disconnected and came off as condescending. For this to be such a prestigious store, and in the location it’s in, on top of the money being spent, you would think you’d get proper treatment - unfortunately this wasn’t the case. A word of advice to the staff here; if you don’t have the patience or common decency to treat a customer nicely, you’re in the wrong line of business. You need to do better! Very disappointed.

The Foodie Architect

5/5

This is one of my favorite clothing store since it opens first door here 2014. The style is timeless and the architecture cuts that shape your body in sculpture way. It’s subtle but sophisticated.

Louise Cinco

5/5

Great selection! I was able to find the dress that i was looking for! other location stores didnt have it for display or stock. Great service by abby!! always a nice visit!!

Erin Turchetti

1/5

Pathetic service. Staff seem to have adopted a 'holier than thou' attitude to customer relations. Management ain't managing. Very unsophisticated.

Hassaan

2/5

Of all the flagship stores in SOHO, COS customer service is always the absolute worst. Most employees don’t know anything about their product offerings, and worse, most of them are not helpful at all nor seem like they want to be there. Pretty disappointed given their online storefront is very premium.

I’ve visited multiple times too, and every single time, I’ve been completely ignored in the store. No greetings at all when you enter. When you need help, it seems like you’re inconveniencing the associate. associates will actively avoid eye contact with you and walk right past you, even if you blur out that you need help. They straight up ignore you. It’s really bad. And it’s not just one person, it seems like their entire team doesn’t know how to achieve customer service.

Honestly, fire the management of this store, and spend some real effort to finding good associates for this flagship store. This storefront is doing this brand no good. All negative to the point where I don’t even want to buy their clothes online because of how low-class the brand experience is in person. If the company is this negligent on customer service, how can you trust them to manufacture quality material. No attention to detail here. And browsing other reviews, looks like this exact experience has been going on for 4+ years and continues till this day. Awful.

Pierre Hugot

5/5

Amazing people clothes and Trendy atmosphere and I enjoy their parties ?

Gale Grant

3/5

Interesting, affordable clothing line... staff were busy with tasks in the store and not interested in engaging with customers.