Homecare Supplies - Darlington

Sue

We recently purchased a Carronite “L” shaped bath, shower screen & bath panel to accommodate a shower into a small bathroom. Absolutely delighted with our purchase, great quality, robust material and fits perfectly into our small bathroom. Excellent customer service from Gary & the team in the bathroom dept, with great advice & recommendations for alternative, compact bath fillers. Thank-you!

Joanne boggitt

I wouldn't recommend homecare supplies to anybody,my mother bought a fire from them,only had it 4weeks and it's stopped working twice,spoke to 4 people in total,customer service not good at all,very stressful experience, passed from pillar to post,the part for fire was sat in warehouse for a day and a half, they couldn't understand the urgency of getting the problem sorted,my mother is 82 and suffers from rheumatoid arthritis, poor customer service off paul manager,Joanne,Darren and Liz,if I could have put no stars I would have done,let's hope it doesn't have any more problems, very angry and frustrated with them,I'd give them a miss.

Elizabeth Treadway

We recently had fitted wardrobes made by Homecare, Darlington. We were looked after throughout the process by Darren who was very helpful and professional and went the extra mile with the design around our sloping roof! We are delighted with the wardrobes and would highly recommend the Homecare service.

Christopher Race

Recently had a new bathroom fitted. Everything was purchased from Homecare, with valuable advice given by Sarah & the team.
We used their recommended plumber/project manager Mr Ian Gray, & from start to finish, he & his team ensured a swift & professional completion.
Highly recommend.

Ian Bartle

We updated our bathroom using Homecare.
Service was excellent especially from Sarah. Good range of baths and toilets at very competitive prices. They liaised with the plumbers/heating engineers making the overall process seamless and generally pain free.

Alan Jackson

Have recently had a full bathroom makeover and purchased all items from Homecare Bathroom supplies. The reason being is that they provided us with the contacts to fit the bathroom, which by the way was very helpful and saved time in searching for a fitter. We found that both Sarah and Billy who we dealt with, were most helpful in pointing us in the right direction, advising us of pitfalls of some accessories and gave us plenty of options to consider. This enabled us to make good choices and value the expert advice given. There was never any pressure to buy from them which we also found reassuring. Given that it is quite stressful to pull all this info together and then sort out a fitter etc, Billy and Sarah put us at our ease and took all the hard work and stress away from us. It was such a pleasure going there, and we will certainly go again for other products.

susan cox

Purchased a full bathroom including wall and floor tiles. Excellent service from Gary, Billy and Paul. The whole experience was first class. The business is family run and this made all the difference in these days of hyper market style warehouses. Homecare go the extra mile and their knowledge of product, helpfulness and efficiency could not be bettered. Would recommend this company without hesitation.

Lucy Ward

If you value excellent customer service, attention to detail and staff that are willing to spend time and go the extra mile Homecare is the place to go. As new home owners starting out our first renovation project the advice and guidance that Homecare provided was so appreciated and such a stark contrast to walking into B and Q etc - Billy in the bathroom department took time to make bathroom plans for us and visit our home (free of charge) and made sure we would have everything we needed for our project. Plumber and bathroom fitter could not have been more impressed. We also found that value wise Homecare were great and we could get absolutely anything we needed ordered in without issue.

Our entire order was also delivered super quickly and safely during Covid and unloaded not left on the drive from a wagon as i have experienced with bigger chain stores. I can't say enough about how great this company is and how much it should be supported. The cafe is also amazing!