KOHLER Signature Store by First Supply - Birmingham, Michigan

Andy and Penny Siebert

Our experience with the Kohler Signature Store was excellent. In additional to beautiful, high-quality products, Ali Bazzi – our Sales Design Consultant – provided exceptional customer service, design advice and proactive suggestions to help keep us on time and on budget (all in a very timely manner). Ali really went 'above and beyond'.

We cannot wait to receive all our Kohler products and install our dream bathrooms! Thank you Ali and team! Highly recommend.

Kathleen Gold

My husband and I stopped by the Kohler Signature Store in Birmingham late yesterday afternoon. We have been shopping for a 24-26 in vanity for our powder room without much luck. We were greeted by Lori Weber and right away I knew our luck was about to change. She is highly professional, knowledgeable about the products and design and offered great suggestions.
She showed us the 24 in vanities she had on the floor and those that came in 24 inches, pointing out features and advantages of each. We were able to quickly make a decision.
We weren’t planning on buying faucets and other accessories but we learned from Lori’s expertise about style, shape and size of the products that we were able to make some very beautiful decisions to go with the vanity.
If you want a design expert to help with your project, big or small like ours, you can’t go wrong with Lori Weber. When you meet with her you will see what I mean.

Linda Smith

This store must not need new customers! My husband and I entered the store where two
“sales persons” were talking. Only acknowledged us because my husband said hello. We walked through the store and saw a man at his desk… another “sales person” No acknowledgement of any kind. We walked around for about 20 minutes with no offer of assistance. When we walked out, both women were as they were when we entered.
This business doesn’t deserve any stars! We will give our business to a company that cares and values customers! Their loss, another company’s GAIN!

Diane Raby

My husband and I are re-doing our Master Bath and Guest Bath. We decided to go to the KOHLER store in Birmingham, MI. This store is absolutley beautiful! The staff was so professional and personable we worked directly with Lori Weber. She is so knowledgeable and helpful and stayed with us even after store hours to complete our order. We loved the fact that it was a one stop shop and that we were able to see everything in person as opposed to shopping online. Lori even said she will track our order to make sure everything is delivered correctly. Check it out you won't be disappointed!!!

PRGN Jimbo

Lori Weber is an exceptional designer, and I couldn't be happier with the results of my remodeled bathroom. She was responsive, attentive to my needs and preferences, and her creativity was outstanding. The bathroom is finally done, and it's nothing short of beautiful. Lori did a great job in such a short amount of time, and her attention to detail is evident in every corner of the space. I am thrilled with the outcome, and I highly recommend Lori Weber to anyone looking for a talented and efficient designer who can turn their vision into reality.

Audrey Sciortino

Ali Bazzi at the Kohler Store was amazing! He took the time to take us through the store and was always available for questions along the ordering process. I will definitely use them in the future. Thank you!

Beth Baergen

Our designer was Lori Weber. Lori was great--highly professional and responsive to our needs and concerns, in person and on the phone. When our brushed bronze hand shower wand was back-ordered indefinitely, in the midst of oiur remodel, she searched the country for a substitute, and found the ONLY brushed bronze shower wand available that would work in our bathroom! We had it in a week, just in the nick of time to finish the remodel. The other people at the store were also very kind and professional, checking on the status of back ordered items (even during a power outage and working from a coffee shop!) and letting us know the estimated date we would receive the items. Thanks Lori and Kohler Signature! We love our new bathroom!

Barb Hartnagel

Very Disappointing with the Birmingham Kohler Store's custoner service. Purchased $8k of Kohler faucets, fixtures and sinks on 5/23/23 and we still have not received two faucets. Every time we call to get updates on status we receive very rude responses from store manager, Susan. We paid for all of these fixtures up front but we are waiting on kitchen and bathroom faucets 6 months later. Disappointing that we can not call or receive updates as delivery dates continue to slip from expected dates.